1. Introduction
These Terms and Conditions govern your use of All City Cleaning website and services. By accessing or using our website, you agree to comply with these terms.
2. Services
All City Cleaning provides residential and commercial cleaning services, including regular cleaning, deep cleaning, and move-in/move-out cleaning. All services are subject to availability and may be subject to change.
3. Booking and Payment
- Booking: To book our services, you must provide accurate and complete information. Bookings are confirmed upon receipt of payment.
- Payment: We accept payments via credit/debit cards and other secure payment methods. Full payment is due upon booking confirmation.
- Refunds: All services are refundable under the 100% Happiness Guarantee if you are not satisfied with the service. A re-clean will be offered, or a refund provided based on the circumstances.
4. Cancellations and Rescheduling
- You can cancel or reschedule your appointment up to 24 hours in advance without incurring a fee.
- Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.
5. Client Responsibilities
- You must ensure that the areas to be cleaned are accessible and free of hazards.
- You are responsible for ensuring that all personal and valuable items are securely stored.
6. Liability
All City Cleaning will not be liable for any damage caused by pre-existing conditions or items that are inherently fragile or unsuitable for cleaning. We are not responsible for accidents caused by unattended pets or unprotected items.
7. Privacy
By using our services, you consent to our Privacy Policy, which outlines how we collect and use your data.
8. Intellectual Property
All content on All City Cleaning website, including logos, images, text, and other materials, are the property of All City Cleaning and are protected by copyright and trademark laws. Unauthorized use is prohibited.
9. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and they will be effective immediately upon publication.